Customer reviews of Tb Used Cars

By Antony P on 13 November 2020 | Verified purchase

At last a genuine dealership that puts the customer first. Very pleasant to deal with. Purchased a car that we had been looking for. Have visited several dealership and was disappointed with the service on offer so when we were introduced to Darren at tb cars we were made to feel at ease and comfortable. No pressure applied and offered the option to have a third party to inspect our purchase. Would I go back if I require another car in the future. Absolutely. Would I recommend this dealer, definitely.

Reply from Tb Used Cars on 14/11/20

Hi Antony, Thanks so much for the great review you have left, It is a reassuring feeling for me to know that customers feel happy with the way they are treated and the way i do business , Thanks so much Darren

By ken W on 17 October 2020 | Verified purchase

Excellent service from Darren. Some small body work required on the car I bought, all done to an excellent standard, and ready on time. I would recommend.

By CHRISTIAN W on 10 October 2020 | Verified purchase

Our assistant was the perfect salesman, informative and helpful without being pushy as some can be. Just the right level of assistance and in a very safe environment. Thank you

Reply from Tb Used Cars on 12/10/20

Jane I am happy you like the way we do business and especially the way we are try to keep us all safe in these testing times of this challenging pandemic, Many thanks Darren.

By peter D on 22 July 2020 | Verified purchase

I had been searching for a bmw convertible for some 3/4 months and I have to say that TBused cars have been exceptional. I also did rely on previous customer reviews as they are often indicative of the level of customer service you can expect and in the case of TBused cars they are very good. The advert was detailed and proved to be very accurate, Darren was and has been very open and honest throughout the process. As with all purchases there are often little niggles and they have been speedily remedied and followed up and having a 3 month warranty certainly was a additional reason I brought the car. From my experience I would recommend this company to any prospective buyer.

Reply from Tb Used Cars on 23/07/20

Thanks for your excellent review Pete, It really is up lifting to get reviews like yours especially when people travel such distances like yourself to purchase the right vehicle. It is because of these reviews that we have just been awarded for our excellent customer services 2020 by AutoTrader. Thanks

By julie P on 01 June 2020 | Verified purchase

I went to Darren for a used car, told him my requirements and he helped no end to ensure the right car for me. My new car was serviced and MOT'd, spotlessly clean both inside and out and every aspect of the car shown to me. There was no pushy sales and I could take my time making the decision. Payment was easy, the paperwork completed and all a very smooth transaction. I would definitely return and recommend him to my family and friends.

Reply from Tb Used Cars on 01/06/20

Hello Julie, Thanks for giving me the time to find the exact car you wanted and I am looking forward to your custom again in the future.

By darren G on 29 May 2020 | Verified purchase

Really decent guy and very helpful, car arrived on time and as described

Reply from Tb Used Cars on 01/06/20

Hi Darren, Thank you for your great review. Glad you and your wife are happy with the car, It is always good to hear a great review after all you bought the car with out seeing it and relying on my descrition. Thank you

By lee H on 15 February 2020 | Verified purchase

The business owner, is a very professional car salesman, who shows a lot of care and consideration towards buyer. If you need a fairly priced used car and don't want the pressure of being talked into buying something you don't want... then look no further: TB Used Cars is a fantastic company who really do put the customer first. I highly recommend this place.

Reply from Tb Used Cars on 17/02/20

Thanks for your kind words Lee they mean a lot to me and make this job all worth it, Thank you

By gary J on 16 December 2019 | Verified purchase

Really smooth transaction with TB used cars. Always answer calls and messages. He didn't force a sale at all gave me honest and trustworthy advice.. I would buy from him again.!

Reply from Tb Used Cars on 17/12/19

Thanks Gary it was nice doing business with you, I am glad between us we have sorted the teething problem with your car and thanks for all your help with it . I hope you and your family have a great Christmas.

By BRIAN W on 08 December 2019 | Verified purchase

I had received a Price online from we buy any car. This was followed by an appointment call from their local Swindon Salesman . He was rude and arrogant and told me the price I had received would probably come down to around a couple of hundred pounds if he found anything other than a showroom condition car. I came off the phone not only disappointed But very angry for the way I have been spoken to. Once I have calmed down I remember there is a garage that I pass quite regularlyTB used cars. So off I went, Darren came out and inspected the car, Within minutes he had come to a price offer It was £150 more than we buy any car. The paperwork was concluded very easily and professionally , In a genuinely friendly manner excellent service.

Reply from Tb Used Cars on 17/12/19

Hi Brian, Thanks for your review that is excellent, It is the first review I have received for buying a car. Thanks

By harry G on 02 September 2019 | Verified purchase

Really happy with the car. No pressure selling, I was able to look around cars in my own time. Highly recommended